Employee Learning and Development
Over the last two years Hess has taken significant steps to increase its focus on employee development and career planning. The company’s effort to support employees includes career pathing, skill building, leadership development and performance management.Employee orientation at Hess Marketing and Refining centerIn 2007 Hess began creating career guides and profiles that describe the skills and core competencies required of recruits and employees to advance in their fields. This project will continue in 2009 with an emphasis on creating training opportunities through which employees can gain new skills.
Every professional and executive employee took part in the global performance management process in 2008, and those who were required completed a formal development plan with their supervisor.
A corporate learning strategy was also introduced in 2008. It led to the formation of a global council that helped guide employee career development efforts. We are building an enterprise-wide structured approach to learning that supports employees during key transitions, develops leaders, creates partnerships with contractors and leverages technology.
Hess invested $13 million to train employees who work in office locations. The company’s investment to train operations employees is not centrally tracked, but a new system is being put in place in 2009 to do so globally. In our Retail operations, hourly employees received an average of four hours of training for the year and regional managers received 14 hours. Non-retail, exempt employees received an average of 25 hours of training. In 2008, 421 Hess and HOVENSA employees took advantage of educational assistance programs as they pursued advanced degrees.
Forty senior executives from around the world participated in focus groups to define the role of leaders at Hess, providing the basis for two new training programs – Leadership Essentials and Business Essentials. More than 230 employees participated in these programs, which were held during the year in Woodbridge, N.J.; Houston, Texas; Kuala Lumpur, Malaysia; and London.
An online Learning Center was piloted in 2008 with Hess employees around the globe who have access to the company’s intranet or the Internet. The Center offers more than 500 modules on general business knowledge, technical and functional capabilities, desktop skills, compliance issues and Hess topics.
The Hess Foundation Program continued in 2008 to develop young geoscientists, particularly those who are beginning their careers with Hess. Nearly 40 employees are taking part in this two-year program that combines intensive mentoring and training on real Hess Exploration and Production projects. Once through the program, participants take on long-term assignments. A similar program is now being developed for engineers, covering the basics of production, drilling, reservoirs and a general engineering orientation at Hess.